Rewarding customer flexibility:

Rewarding customer flexibility:

Engagement

or Ease?

Engagement

or Ease?

15.10.2026 | 15:00 CET

​Many European suppliers can now control flexible devices in their customers' homes. The hard part is getting households to join, and to stay. What should you offer them?

​The session opens with a short presentation, followed by a moderated panel and audience Q&A. You'll leave with a clear way to decide which approach fits your business.

​Moderated by experienced host Tomas Kolder from NC+

​For: people in commercial, product and strategy roles at European electricity suppliers

15:00 - 15:15

15:00 - 15:15

Gianluca Geneletti, EMBER

Flexibility report

​Ember will open with its report, Batteries and demand flexibility are ready to scale across the EU. It shows how home batteries, smart EV charging and heat pumps could grow by 2030, and why smart meters and rewards for consumers matter.

15:15 - 15:40

15:15 - 15:40

Lars Herre and Jan Hicl

Panel discussion

Jan Hicl and Lars Herre will debate how to reward customers for their flexibility:

  • ​Jan Hicl (Delta Green): pay for each activation, so the reward follows the real value.

  • ​Lars Herre (Flexibility expert with a PHD in Demand Response and electricity markets): pay a flat monthly fee, because customers want one clear number.

15:40 - 16:00

15:40 - 16:00

Q&A

An open floor discussion. Bring your questions regarding getting households to join, and to stay.

Watch Recording of the Webinar

Delta Green Ltd.

VAT ID: CZ02406233
Opletalova 1603/57,

110 00 Prague 1

Registered in the Commercial Register kept by the City Court in Prague, Section C, Insert 219030.

info@deltagreen.energy

ISO/IEC 27001 certified - Delta Green operates under a certified information security management system. Your data and your customers' data are protected to international standards.

© 2026 Delta Green

Delta Green Ltd.

VAT ID: CZ02406233
Opletalova 1603/57,

110 00 Prague 1

Registered in the Commercial Register kept by the City Court in Prague, Section C, Insert 219030.

info@deltagreen.energy

ISO/IEC 27001 certified - Delta Green operates under a certified information security management system. Your data and your customers' data are protected to international standards.

© 2026 Delta Green

Delta Green Ltd.

VAT ID: CZ02406233
Opletalova 1603/57,

110 00 Prague 1

Registered in the Commercial Register kept by the City Court in Prague, Section C, Insert 219030.

info@deltagreen.energy

ISO/IEC 27001 certified - Delta Green operates under a certified information security management system. Your data and your customers' data are protected to international standards.

© 2026 Delta Green

Delta Green Ltd.

VAT ID: CZ02406233
Opletalova 1603/57,

110 00 Prague 1

Registered in the Commercial Register kept by the City Court in Prague, Section C, Insert 219030.

info@deltagreen.energy

ISO/IEC 27001 certified - Delta Green operates under a certified information security management system. Your data and your customers' data are protected to international standards.

© 2026 Delta Green