

15.10.2026 | 15:00 CET
Many European suppliers can now control flexible devices in their customers' homes. The hard part is getting households to join, and to stay. What should you offer them?
The session opens with a short presentation, followed by a moderated panel and audience Q&A. You'll leave with a clear way to decide which approach fits your business.
Moderated by experienced host Tomas Kolder from NC+
For: people in commercial, product and strategy roles at European electricity suppliers

Gianluca Geneletti, EMBER
Flexibility report
Ember will open with its report, Batteries and demand flexibility are ready to scale across the EU. It shows how home batteries, smart EV charging and heat pumps could grow by 2030, and why smart meters and rewards for consumers matter.

Lars Herre and Jan Hicl
Panel discussion
Jan Hicl and Lars Herre will debate how to reward customers for their flexibility:
Jan Hicl (Delta Green): pay for each activation, so the reward follows the real value.
Lars Herre (Flexibility expert with a PHD in Demand Response and electricity markets): pay a flat monthly fee, because customers want one clear number.

Q&A
An open floor discussion. Bring your questions regarding getting households to join, and to stay.