Trust & Security
Security and privacy are foundational to every product we build. We hold ISO 27001:2022 certification and are fully aligned with GDPR requirements, so your customer data never leaves the EU without an appropriate legal basis.
This page documents our security programme, compliance posture, and how to reach us for due-diligence requests — no gatekeeping.
How we align
Compliance: Certifications & Standards
Independent third-party audits and certifications validate our security programme against internationally recognised frameworks.
How we operate
Security Practices
Our ISO 27001:2022-aligned ISMS covers the full lifecycle of information security.
Below is a high-level overview of key control areas.
Data Protection
Privacy & GDPR
We are committed to transparent, lawful processing of personal data.
Key Documents
Data Protection Contact
For privacy-related requests, right-to-erasure or any GDPR question, reach our data protection contact directly.
International data transfers
Primary hosting
EU/EEA (Google Cloud Platform, Frankfurt)
Sub-processors outside EEA
Covered by Standard Contractual Clauses (SCCs) per Art. 46(2)(c) GDPR
Adequacy decisions
Applied where available (e.g. transfers to countries with EU adequacy decisions)
Commitments
Incident Notification
In the event of a security incident affecting the confidentiality, integrity, or availability of your data, we are committed to transparent and timely communication.
Processor notification
As a data processor, we notify affected customers (controllers) without undue delay upon becoming aware of a personal data breach — enabling them to meet their own obligations, including the 72-hour reporting window to supervisory authorities under GDPR Art. 33.
Post-incident review
We share a post-incident report with affected customers upon request, including root cause analysis and remediation steps.
Transparency
Security Documentation
All security and compliance documents are shared with confirmed prospects and customers. Submit a request and we'll follow up within 1–2 business days.
Security contact
Responsible Disclosure
We don’t operate a formal bug bounty programme or allow unsolicited penetration testing at this time. However, if you come across a potential security issue in any of our products or services, we want to hear about it. Please reach out privately so we can investigate and address it.
Report a vulnerability
Found something?
Use our guided report form to tell us what you found, where it happens, and how to reproduce it. We take every report seriously.
Or email us directly at